Sending text messages from the VipeCloud Mobile App is quick and easy. Whether you're replying to an existing conversation, sending a new message, or using a text template, you can do it all directly from the app.

Note: This article covers sending text messages from the VipeCloud Mobile App. If you're using VipeCloud in a web browser, please see our How to Send a Text Message from the VipeCloud Website article.

Watch the video below for a complete walkthrough.

When you open the VipeCloud Mobile App, you'll typically be taken directly to your Conversations screen.

1. Tap the conversation you want to reply to.

2. Type your message in the Type a message field.

3. (Optional) Tap the + icon to add:

   • A text template

   • An image

   • A video

   • An audio recording

4. Choose one of the following:

   • Tap the Paper Airplane icon to send the message immediately.

   • Tap the Clock icon to schedule the message for a future date and time.

• Blue messages (on the right) are messages you've sent (including automations sent on your behalf).

• Gray messages (on the left) are messages received from your contact.

There are two ways to start a new conversation:

• Tap the green + button at the bottom of the Conversations screen.

• Tap the green conversation bubbles in the upper-right corner.

Both options open the same message composer.

Using a template makes it easy to send frequently used messages.

1. Tap Choose Text Template.

2. Search for the template by name (for example, Beauty Buzz).

3. Select the template you'd like to use.

4. Choose who you'd like to send it to:

   • An individual contact(s)

   • A contact list

5. Tap the Paper Airplane icon to send immediately, or the Clock icon to schedule it.

If you're a PinkSuccess client, some commonly used contact lists include:

• PS Unit

• PS Customer

• PS Current PCP

Simply begin typing the list name to find it quickly.

If you don't need a template, you can write your own message.

1. Open a new message.

2. Tap the Text Message field.

3. Type your message.

If you're sending to a contact list or multiple recipients, we recommend including the recipient's first name.

1. Tap the + icon.

2. Select Merge Tag.

3. Choose First Name under Standard Fields.

Personalized messages often improve carrier deliverability and create a better experience for your recipients.

You can also tap the + icon to add:

• Images

• Videos

• Audio recordings

• Emojis

When you're finished, tap:

• Paper Airplane to send now

• Clock to schedule the message

Note: Messages created here are not automatically saved as templates. If you'd like to reuse a message in the future, see our How to Create a Text Template article.