Overview of Automated Messages for Your Unit and Customers

Edited

PinkSuccess provides a variety of automated messages to help you stay connected with your unit and customers. Some messages are fully automated, while others are sent by PinkSuccess with advance notice so you can review or edit them if desired.


Automated Messages for Your Unit

The following messages are fully automated and sent on your behalf to support recognition, onboarding, and engagement within your unit:

  • New Consultant Series

  • Thank You for Your Active Order

  • Star Achiever Recognition

  • On-Target Company Monthly Challenge Notifications

  • Company Monthly Achiever Recognition

  • Consultant Birthday Messages

  • Senior Consultant Series

  • Star Team Builder Series

These messages are sent automatically based on activity, status, or career path.


Messages Sent by PinkSuccess with Advance Notice (Unit)

PinkSuccess sends the following messages for you, and you will receive an email notification the day before they are scheduled to send. This allows you to review, edit the wording, or adjust the timing if needed:

  • Consultant Status Updates

  • News Blast Messages

  • On-Target Star Notifications

This ensures you maintain full control over the message content and timing.


Automated Messages for Your Customers

The following customer messages are fully automated and help you maintain consistent communication and customer care:

  • Customer Birthday Messages

  • Welcome New Customer Messages

These messages are triggered automatically when a new customer is added or when a customer birthday occurs.


Messages Sent by PinkSuccess with Advance Notice (Customers)

PinkSuccess sends the following message on your behalf, and you will receive an email the day before it is scheduled to send:

  • Customer Newsletter

You can review and edit the message before it is delivered.


Viewing and Editing Automated Messages

If you would like to view your automated messages or make edits, please watch the following video for step-by-step instructions:

How to Edit a Scheduled Text Message

How to Edit a Scheduled Email

Important step if you have BOTH Text & Email and are editing your email