How to Enable Persistent Notifications for the VipeCloud App
Text message replies from your contacts do not appear in your phone’s personal text message inbox. Instead, all responses are delivered through the VipeCloud app.
To ensure you do not miss any replies, you can enable persistent notifications on your device. Persistent notifications stay visible on your screen until you view or dismiss them, so you don’t have to continually open the app to check for new messages.
For iPhone (iOS)
Open Settings
Tap Notifications
Scroll down and select VipeCloud
Under Alerts, make sure Banners is enabled
Tap Banner Style and select Persistent
This keeps notifications visible until you dismiss them
Enable Sounds and Badges if you would like additional notification reminders
For Android devices
Steps may vary slightly depending on your device model and Android version.
Open Settings
Tap Apps & notifications or Notifications
Select VipeCloud
Tap Notifications
Ensure notifications are set to Allowed
Enable options such as:
Pop-up on screen
Show as pop-up
Banners
or Persistent notifications
These settings allow notifications to remain visible until they are reviewed.
Why this is important
Enabling persistent notifications helps ensure you:
See message replies immediately
Respond to contacts promptly
Avoid missing important conversations
All conversations can be viewed and managed inside the VipeCloud app under the Conversations section.
